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Terms & Condition

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Terms & Condition

Introduction

At Northern Trekking Team, we believe in transforming your dreams of adventure into reality. Certain terms and conditions secure our commitment to providing unparalleled experiences in the heart of the Himalayas. These terms and conditions are designed to ensure both your safety and the sustainability of the breathtaking natural environment we operate in.

Booking Process

We've simplified the booking process to make it easy for you to embark on your adventure. Simply visit our website, choose your desired trek, and follow the user-friendly booking interface. For a personalized experience, you can contact our dedicated team, who will assist you in planning your journey.

Payment Policy

To secure your spot on one of our treks, a 20% deposit is required when booking. The remaining balance can be paid upon your arrival in Kathmandu. We accept multiple payment methods, including credit cards, bank transfers, and cash payments.

Bank Details

Bank Transfer

  • Account Name: Northern Trekking Team Pvt. Ltd
  • Account Number: 13201050008259
  • Paying Bank: Nepal Investment Mega Bank Ltd.
  • Account Type: Local Currency (Nepali.)
  • Address: Durbarmarg Thamel Branch, Kathmandu, Nepal
  • SWIFT CODE: NIBLNPKT

Cancellation and Refund Policy

Cancellation by You

We understand that plans can change. If you need to cancel your trip, please contact us as soon as possible. The following cancellation charges apply:

  • 30 days or more before departure: Full refund minus the deposit.
  • Between 15 and 30 days before the start of the trip: 50% of the tour cost.
  • Less than 15 days before the start of the trip: No refund will be given.

Cancellation by Northern Trekking Team

In rare cases, we may have to cancel a trip due to unforeseen circumstances such as natural disasters, political unrest, or insufficient bookings. In such cases, we will provide you with alternative options or a full refund.

Health and Fitness

The Himalayas present a challenging environment, and your safety is our top priority. We recommend a thorough health check-up before embarking on a trek with us. Our expert guides and staff are trained to handle medical emergencies, but it's crucial that you're in good physical condition for your own well-being.

Adventure Responsibility

Trekking in the Himalayas involves respecting the environment, local cultures, and fellow trekkers. We take pride in our 'Leave No Trace' philosophy, emphasizing responsible trekking practices and a commitment to preserving the pristine beauty of these mountains for future generations.

Environmental Stewardship

We're deeply committed to the conservation of the Himalayan ecosystem. Our itineraries are designed to minimize the environmental impact. We work closely with local communities to ensure the sustainability of their way of life, contributing to responsible tourism in the region.

Travel Insurance

We strongly recommend that all participants have comprehensive travel insurance, including coverage for trekking and mountaineering activities. In the unlikely event of an emergency, insurance provides financial protection for you and your loved ones.

Privacy and Data Security

Your privacy is of utmost importance to us. We collect and store your personal information securely and only for the purpose of your trek. Rest assured that we adhere to all privacy laws and regulations.

Cutting Your Trip Short

We understand that sometimes unforeseen circumstances may arise, necessitating the need to cut your trip short. Northern Trekking Team has guidelines in place to address such situations.

Early Departure

If you must depart from the trip earlier than planned due to personal reasons, illness, or other emergencies, please inform your guide and the Northern Trekking Team as soon as possible. Depending on the situation, the following considerations apply:

Refunds: Unfortunately, we cannot provide refunds for the portion of the trip you missed. This is because the cost of the entire trip is fixed and prepaid based on the group size and duration.

Additional Costs: Any additional costs incurred for transportation, accommodation, or meals due to your early departure will be your responsibility.

Evacuation Due to Medical Reasons

In cases of medical emergencies where evacuation is required, we will coordinate the necessary rescue efforts. However, you are responsible for any expenses associated with medical evacuation, including helicopter rescue if necessary. It is vital to ensure your travel insurance covers such situations.

Resuming the Trip

If your condition improves and you wish to rejoin the trip at a later stage, Northern Trekking Tean will make every effort to accommodate your request, subject to the availability of the group and the feasibility of reintegration. Any additional costs involved in rejoining the trip will be your responsibility.

Communication

It is essential to maintain open communication with your guide and our team throughout the process. We are here to support you and ensure your safety and well-being during your journey with us.

Conclusion

While we hope you have a seamless and fulfilling trip with us, we understand that unexpected situations may arise. Cutting your trip short is a decision that should be made with great consideration, and we are here to assist you through the process to the best of our ability.

Should you have any questions or need assistance in this matter, please do not hesitate to reach out to our team. Your safety and well-being are our top priorities, and we are committed to providing the necessary support in any situation.

You can reach us at +9779842907439 or +9779863310470 as well as info@northerntrekkingteam.com or northerntrekkingteam@gmail.com.

By booking with Northern Trekking Team, you acknowledge that you have read, understood, and accepted these Terms and Conditions. As these Terms may change or be updated, it is your responsibility to review them periodically.

Last Updated: 2023-10-20

Associated With

  • Tourism Department
  • NTB
  • TAAN
  • NMA
  • Keep

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